Event Hub — by The Digital Third
Every event has the same problem. It comes… and it goes.
Months of work. A room full of magic. Then the doors close and it’s gone — no memory, no follow-up, nothing to show sponsors, and a stack of tools held together by whoever’s on staff this year. Event Hub is the one link your attendees open before, during and after — on your Stripe, your list, your brand.
01 — No memory
Magical in the room.
Dead by Monday.
No recap, no profiles, no content, no reason to come back. Next year you sell from a cold list again.
02 — No owner
Your stack is six tools and a person.
Ticketing, forms, email, a dietary spreadsheet, a WhatsApp for the crew — and one staffer who is the integration. When they’re out, the event is.
03 — No visibility
You’re on stage, blind.
Who’s actually in the room? Which questions matter? Is the caterer ready? You find out at the bar afterwards.
And your ticketing app stops caring the moment the card clears
Eventbrite, Luma and friends are good at one thing: selling the ticket. Everything your attendees need after that, you’re on your own — and you’re paying a percentage of every seat for the privilege.
- ✗ No pass that works at the door
- ✗ No “who’s in the room”
- ✗ No live Q&A, pulse, or day-of announcements
- ✗ No surveys, recaps, or follow-up
- ✗ A per-ticket fee on every seat
- ✗ Set it all up again next year
One hub. One roster. One operator.
01
Before
- Tickets on your own Stripe — 0% platform fee, money straight to you
- Passes by email: a QR for the door, a link for the hub, no app to install
- Attendee profiles & “The Room” — know who’s coming before you walk in
- Agenda, venue guide, know-before-you-go — in your colours and fonts
02
During
- Door check-in by scan or search, per day, from any phone with a team PIN
- Live Q&A with upvotes and a projector view — the room picks the questions
- Daily pulse, wins board, announcements that reach everyone at once
- Video testimonials captured at peak enthusiasm, consent included
03
After
- Survey & NPS with the results in one place, not a Typeform you forget about
- Recaps, replays, resources and sponsor perks where attendees already are
- Profiles and the hub stay live for a year — the room stays a room
- One-click export to your CRM; next year’s event starts with this year’s roster
Your Stripe. Your money.
0% platform fee.
Most ticketing platforms sit between you and your buyers and take a cut of every seat. We don’t touch the money.
How it works
Connect your own Stripe in five minutes
Click once, sign in to Stripe (or create an account), done. Ticket payments are charged on your Stripe account and paid out to your bank by Stripe. Event Hub never holds a dollar.
What you pay
Stripe’s standard processing. That’s it.
No per-ticket percentage to us. On a 500-seat event at $600 a seat, a 3% platform fee is nine thousand dollars you keep.
What you keep
Your keys, your customers, your control
We never see your Stripe password or API keys. Refunds and disputes live in your own Stripe dashboard. Disconnect any time. Your attendee list exports whenever you want it.
Three ways to work with us
Same hub underneath. The difference is how much of us comes with it.
01 — Self-serve
Event Hub
For organizers of 30–500 who already sell tickets and want the hub without the handholding.
- Everything in Before / During / After
- Your brand: colours, fonts, logo, your own domain
- You run it from the dashboard; your crew uses a PIN
- Set up in an afternoon, reuse it every year
Early access — free while we onboard our first organizers
02 — Produced
Event Hub, run with you
For 200–1,500, multi-day, sponsors, catering, VIP tiers. The NBS treatment.
- Everything in Event Hub
- We set it up: registration on your Stripe, tiers, agenda, guide, sequences
- Our crew on site: door, Q&A desk, testimonial booth, caterer & bar dashboards
- After: recap package, survey analysis, CRM export
Scoped to your event — starts with a fit check
03 — Bespoke
Built around your event
For conferences that need things no template has — and a partner who shows up.
- Everything in Produced
- Custom features: VIP experiences, sponsor portals, replay libraries, your own flows
- Your event website and CRM, owned end to end
- Annual retainer option: site + hub + one produced event a year
By conversation
We didn’t design this. We ran it.
Natural Born Seller — a full-day sales workshop with Chris Do, Vancouver BC
9.4/10
Average attendee rating — collected through the hub, not a follow-up email nobody opened
0%
Platform fee on every ticket — payments ran direct through Stripe
2events
Built and operated on this system in 2026 — NBS in Vancouver and a three-day coaches’ mastermind in Virginia
“When people do what they say, it’s a delight. You went all out — it wasn’t just an event for you. It was your professional pride.”
“What the heck kind of app do you have?”
Built for rooms that happen again
Masterminds, workshops, conferences, member events — 30 to 3,000 people — run by someone who wants this year’s room to sell next year’s. If it’s a one-off with 20 people, Eventbrite is fine. Really.
Questions people actually ask
How is this different from Eventbrite or Luma?
They sell the ticket and stop. We start there: a pass that works at the door, the schedule, who’s in the room, live Q&A, pulse, surveys, recaps — and a hub that’s still live in six months. On your Stripe, with no per-ticket platform fee.
Do you hold my ticket money?
No. You connect your own Stripe account; payments are charged there and Stripe pays out to your bank. We never hold funds, never see your keys, and take 0%. Refunds happen in your own Stripe dashboard.
Do attendees need to install an app?
No. They get a personal link by email. It’s their QR ticket and their sign-in to the hub on any phone. Add-to-home-screen if they want the icon.
Can I run it myself, or do I need you?
Either. Self-serve is a dashboard: event, Stripe, tiers, agenda, brand, guests, check-in, Q&A, results. Produced adds our crew and setup. Bespoke adds custom features. Most people start self-serve and call us when the room gets big.
What do you need from me?
Your guest list or ticket tiers, your brand file, an agenda. You connect your own Stripe. Optional: a domain (one DNS record) if you want the hub on your URL. We never need your passwords.
What happens after the event?
The hub stays live for a year. Profiles, recaps, replays, resources and results stay where attendees already are, and everything exports to your CRM. Next year’s event starts from this year’s roster.
Do you do email blasts?
Deliberately not. You already have Mailchimp/Kit/GoHighLevel and you don’t want a seventeenth channel. The hub sends the transactional stuff (passes, sign-in links, replies go to you) and posts announcements inside. For Produced events we write and run the pre-event sequence with you.
How much does it cost?
Self-serve is in early access while we onboard the first organizers. Produced and Bespoke are scoped to the event — size, days, and what you currently spend on ticketing, email, apps and the people who glue them together. That’s what the fit check is for.
See if we’re a fit
This is an exploratory fit check, not a pitch. Tell us about your event and what runs it today, and we’ll tell you honestly whether we can help — and which of the three ways makes sense. If we can’t, we’ll say so.
Want to skip the call? Create your own hub and we’ll see you in the dashboard.